Customer Service

Let’s face it – no one owns a patent on stainless steel.  As a customer, you have many choices about where to buy your parts and we want to be your distributor of choice.

We are passionate about our customers and the key element to our success is our customer service. We have a highly trained staff with intimate knowledge of our products and processes. We offer fast order turnaround – usually in as little as 24 hours. We keep detailed records of past orders, part numbers, etc., so that when customers call, their information is at our fingertips.

Our goal is simple:

We’ve been in business since 1994 and we are not here just to sell a product.  Our job is to understand your business needs and provide exactly the materials you require at a competitive price.

Why Choose Core Products USA?

» Quality Stainless Steel Products – We only sell stainless steel that is made in the USA to ASTM Standards.  You will never sacrifice quality, value or durability.

» Fast Order Turnaround – Most orders ship within 24 hours of receipt.

» Competitive Pricing – We consistently deliver competitive prices combined with convenience and ease of acquisition.

» Knowledgeable Sales Associates – Our team has a high level of training and expertise on every product we sell.  Our associates are here to help you make informed buying decisions.  When you call Core Products USA, you get live help and a consistency of interaction that is second to none.  We can give you what you want, when you want it and how you want it.

» Product Support – If you need stainless steel banding in a size or type not listed, just call and we will do our best to find it!